Easy Exchanges & Returns

Your cart

Your cart is empty

Check out these collections.

Privacy policy


ANTONIA SAINT NY, LLC
EFFECTIVE AS OF NOVEMBER 2017, UPDATED AS OF MARCH 2020 

OVERVIEW
Antonia Saint NY ("ASNY", "we", or "us) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy explains how we collect, protect, use and share information about you when you use www.antoniasaintny.com (collectively, the "Website"), as well as any of our services, including our mobile applications, widgets and plug-ins, that we created for the purposes of using the Website or our services (collectively, the "Services"), and whether you access the Website directly or through a third-party website or via one or more of the Services.

We hope this information increases your confidence in Antonia Saint NY and enhances your experience with Antonia Saint NY. Each time that you use the Services, you signify that you agree to be bound by the Terms and Conditions and this Privacy Policy. If you do not agree to the terms of this Privacy Policy you must discontinue using the Website and the Services.

 

COLLECTION OF INFORMATION AND HOW WE USE IT
We collect two types of data about individuals: (1) technical data automatically collected from all visitors to the Website, and individuals that use the Services ("Passive Data Collection") and (2) information that you or others voluntarily submit to us ("User-Submitted Information").

"Personal Information," as used in this Privacy Policy, is information that allows the direct identification of an individual, such as a name or email address, and information that is directly combined with such identifying information. Our primary purpose in collecting Personal Information is to provide you with a safe, smooth, efficient, and customized experience. We only collect Personal Information about you that we consider necessary for achieving this purpose.

Passive Data Collection: We automatically track certain information based upon your behavior on the Website. We use this information to do internal research on our user demographics, interests, and behavior to better understand, protect and serve you and our community.

Mobile Device Information: When you download or use our Antonia Saint NY mobile application ("App"), we receive information about your mobile device (but not the native manufacturer unique identifier for your device) for purpose of tracking unique downloads. We register your device, and may use the identifier to send you push notifications about your transactions with our service.

Log Files: Like most websites, we automatically receive and record certain information about our users' behavior on our Website and when using our Services. Our servers automatically gather technical information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We aggregate this information with other pieces of information to analyze trends, to administer and improve the Services, to track users' movements around the Website and to make inventory purchasing decisions that will best serve our customer base. Pages of the Website may also use devices that permit us to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

If we directly combine any information gathered through passive means with Personal Information, we treat the combined information as Personal Information under this Privacy Policy. Otherwise, we use information collected by passive means in aggregated forms.

Cookies: A cookie is a small text file that is stored on a user's computer for record-keeping or tracking purposes. We use cookies and other tracking technologies on the Website and Services. This Privacy Policy covers the use of cookies by Antonia Saint NY only and does not cover the use of cookies by any advertisers or other third-parties.

 

USER-SUBMITTED INFORMATION
Registration: In order to use some features of the Website and the Services, including without limitation the submission of foot sizes for products from Antonia Saint NY, you must first register with us and create a user name and password. During registration you are may also be required to give truthful contact and demographic information (including name, email address, birthday and zip code) in accordance with our Terms and Conditions. We use this information to contact you about the products and Services on our Website in which you have expressed interest.

Orders: If you order a product from us, we request certain Personal Information from you on our order form, whether you access the Services from our App or the Website. You must provide contact information (including name, shipping address, telephone number) and financial information (including credit card number and expiration date). Also, in order to assist you, we may also require personal characteristics, such as your shoe size and foot issues. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Service Providers: We may provide Personal Information to third parties for their use in performing internal business functions (e.g., mailing, maintenance, security, data analytics, email transmission, CRM, database management services, credit card payment processing or data hosting) on our behalf. These service providers agree to only use your Personal Information in accordance with this Privacy Policy and for no other purpose than to provide us or our Partners with the contracted-for services.

 

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your information changes, or if you no longer desire our Services, you may correct, update, delete it or deactivate your account by going to your account or by emailing our Customer Support at service@antoniasaintny.com.

 

SECURITY
The security of your information is important to us, including, but not limited to, the Personal Information collected via the Website. We use reasonable security measures to protect against the loss, unauthorized access, misuse, alteration and destruction of Personal Information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of such Personal Information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent "hackers" or other unauthorized persons from illegally accessing or obtaining this information. We keep Personal Information no longer than necessary for legitimate business purpose or as required by law.

As part of securing personal data stored on our servers, we restrict access to Personal Information to Antonia Saint NY employees, contractors and agents who need to know that information in order to operate, develop or improve the Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or the Website or by providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.

If a security system's breach occurs, we may post a notice on our homepage (www.antoniasaintny.com) or elsewhere on the Website and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. This notice paragraph applies to users of Services and the Website.

 

CHANGES IN THIS PRIVACY POLICY
We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Website, with the "Effective Date" posted at the top of the Privacy Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information, or we are going to use any Personal Information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. By using our Website or Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

CONTACT US / FEEDBACK
If you have questions, concerns or feedback regarding this Privacy Policy, you can contact us at service@antoniasaintny.com, Antonia Saint NY, LLC., 34-18 Northern Blvd, Long Island City, NY 11101.